Charles Hope Aberdeen

There was someone at the desk 24/7. The room was as expected and the bed was good with 4 pillows. Shower was good and spacious with soap and shampoo. The kitchen was supplied with a coffee machine and plenty of coffee cups. The property was easily reachable by public transport from the airport and also by car. We rented a car for 2 days. The property does not provide parking space but there is a closed garage close by. The parking closes during the night so for the last night when we had to leave very early for an early flight we had to park a bit further away but this was still within 15 min. walking distance.

Top marks to the reception staff. Went over and above in helping us manage the laundry facilities. They were extremely personal and helpful. The garden room and gym were a bonus. Central location was great. Loved the park just beside the building. Cleanliness was top notch as were the kitchen equipment (although missing a corkscrew. Haha. The bed was very comfortable.

Staff were SO so lovely and welcoming. Whole building was immaculate, including my apartment. The communual lounge areas were very comfortable and spacious. Apartment was well stocked and equipped. Beautiful views from the lounges too!

The Location for Marchall square was perfect and the value for money was great as booked a bit in advance and got a special offer. Wish I'd been spending more than just one night as the facilities - fridge, toaster, hob, coffee machine were great.

Overall facilities were good and the room was clean. However when I had questions the reception desk didn’t have a lot of information and I wasn’t given an email with a number to call for support so it took longer to resolve my issues. Room was quiet and comfortable and to a nice standard for the money I paid.